Privacy and SMS Policy

Effective Date: 3/20/2025

Introduction

American Medical Care ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including compliance with RingCentral SMS TCR regulations.

Information We Collect

• Personal Information: Full name, email address, phone number, date of birth, and other information provided during booking.
• Medical Information: Relevant medical history and preferences for travel arrangements.
• Payment Information: Credit card details or other payment information required for transactions.
• Travel Plans: Information related to your travel and medical appointments.

How We Use Your Information

• To provide and manage services, including medical appointments and travel logistics.
• To communicate regarding bookings, appointments, and service-related matters.
• To send SMS notifications for appointment reminders, service updates, and promotional messages.
• To improve our website and overall user experience.
• To comply with legal requirements and regulations.

SMS Communications

By providing your phone number and opting in, you consent to receive SMS communications from American Medical Care, including:

• Appointment reminders
• Service updates
• Promotional messages
• Information regarding inquiries and bookings

Standard messaging rates may apply based on your carrier's policies.

Opt-In Language for Registration

During registration, you will encounter the following opt-in statement:

"By registering, I consent to receive SMS communications from American Medical Care regarding my inquiries and travel bookings. I understand that I can opt out at any time by replying 'STOP' to any SMS received."

Opting Out

You may opt out of receiving SMS messages at any time by:

• Replying "STOP" to any SMS message.
• Contacting us directly at care@americanmedicalcare.com.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to outside parties except in the following circumstances:

• To trusted third-party service providers assisting in service delivery.
• To healthcare professionals involved in medical travel arrangements.
• To legal authorities when required by law.

Data Security

We implement encryption technology, secure servers, and other safeguards to protect against unauthorized access. However, no method of transmission over the internet or electronic storage can guarantee 100% security.

Your Rights

• Access your personal information.
• Request correction of inaccurate information.
• Withdraw consent for SMS communications at any time.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on our website.

Contact Information

If you have any questions or concerns, contact us at:

Phone: 202-930-7870
Email: care@americanmedicalcare.com
American Medical Care, Care Support Team

Thank you for choosing American Medical Care. Your privacy is important to us.